Frequently Asked Questions
On this page, we answer some of the most commonly asked questions about Chelzz Hair. Our unique service and friendly staff are here to ensure you have the best experience possible. Browse through the FAQs below to find out more about our services and what we offer.
What services do you offer?
We offer a variety of services including haircuts, braiding wigs etc.
Do I need to make an appointment?
While we do accept walk-ins, we highly recommend making an appointment to ensure availability.
What are your hours of operation?
We are open Monday to Saturday from 10 AM to 8 PM, and Sunday appointments only extra 20 for Sundays appointments
Can I choose my stylist?
Yes, you are welcome to request a specific stylist when making your appointment.
Do you offer gift vouchers?
no, however after your 5th appointment you get a free treatment
Where is Chelzz Hair located?
Chelzz Hair is located in Shepherds Bush, London.
What makes Chelzz Hair unique?
Our unique service and friendly staff set us apart from other hair salons.
Do you offer consultations?
Yes, we offer free consultations to help you decide on the best service for your needs.
What payment methods do you accept?
We accept cash, credit.
What is your cancellation policy?
We require a 24-hour notice for cancellations.
If you're 30mins late your appointment will automatically be cancelled.
After 15 mins a late fee will be added to your official price